Support & contact

We're here to help

Questions, bugs, billing or ideas. Write to us and we'll get back to you within 24–48 hours.

Email the Mealio team

The quickest way to reach us. Tell us what happened and which iPhone you're on. Screenshots help a lot.

Send us an email chickcook2@gmail.com

Contact

What's it about?

Pick a topic and your email opens with the subject already filled in.

FAQ

Quick answers

How do I cancel my subscription?

Subscriptions are billed through Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Mealio and tap Cancel Subscription.

Deleting the app does not cancel a subscription.

Can I get a refund?

Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com.

How do I delete my account?

You can delete your account from Settings in the Mealio app. If you can't get in, email us from the address you signed up with and we'll delete it for you.

A suggestion didn't fit my diet or allergies

AI suggestions can be wrong, so always check ingredients before cooking, especially if you have allergies. Keep your allergies and diet up to date in your chef profile.

Please tell us which recipe it was so we can fix it.

How is my data used?

Our Privacy Policy explains what we collect and why, and our Terms of Service cover the rest.